Selection Satisfaction and Attributes of Higher Education Institutions: Mediation of Information Satisfaction
Society Volume 9 Issue 1#2021
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Higher Education;
Information Satisfaction;
Selection Satisfaction

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Buamonabot, I., Arilaha, M., & Fahri, J. (2021). Selection Satisfaction and Attributes of Higher Education Institutions: Mediation of Information Satisfaction. Society, 9(1), 228-240.


This study aimed to examine the satisfaction of information availability in mediating the relationship between attributes of and satisfaction in choosing higher education institutions for Universitas Khairun and IAIN Ternate. A total of 252 students from both institutions were involved in this survey, with an effective rate of return of 70%. A hierarchical regression analysis was run by using IBM SPSS version 24. The results showed that for Universitas Khairun, information satisfaction fully mediates the relationship between attributes and satisfaction in choosing a university. In contrast, for IAIN Ternate, information satisfaction is only an independent variable. The implications and suggestions for further research are also discussed in this study.

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